First of all – and Greg heard me say this – you guys are AWESOME. Professional, Courteous, Respectful, Friendly, Knowledgeable, and so on. Even if the Sonos system is on par with Bose, the experience of working with such a fine group was worth it…However, I know the Sonos system will be even better
Second, I’ll let you know after some play time with it what we think.
Finally, in the meantime to the above, if Integrated Audio would like a Testimonial for your web site or sales aides, let me know. I’d be happy to write one
Again, many thanks and I’ll be in touch
Jay A. Watson
Greetings to everyone at Integrated Audio-Video
I have had my home theatre system now for 5 months or so and I am very pleased with how the system is working. I now also enjoy listening to jazz on the main level of my house and this has really transitioned my house to a ‘home’.
I want to thank each and every one of you for your patience and kindness. Brian thanks for meeting with me at the initial session and then making sure that the installation went smoothly.
David I am delighted that you listened to my story on the first day we met. I appreciate how you paid attention to details to know exactly what type of AV experience I was looking for. I am also grateful for the countless times you came to my rescue to work out the “kinks” and how to access Sonos on my IPAD and thanks for explaining that technology can be “finicky”.
Tony Tony Tony…there’s only one chance to make a first impression AND I am impressed. You are so kind and patient. No matter how many times I called you always responded with a voice of understanding and reasoning. I reflect on the times when I would come home and have no picture. It meant a lot to me that you took the time (in an unhurried manner) to walk me through the scenario and get to resolution. Also I am thankful for you teaching me how to troubleshoot.
What I am most appreciative for is ‘the partnership’ Integrated AV provided me with. I was honored to know that the three of you worked together collectively to give me a product that would go above and beyond what I expected. I appreciate all the cognitive energy and effort that brought forth a superior listening and visual experience. In addition I am thankful for all your support AFTER the initial install…your customer service is impeccable.
May Integrated AV continue to grow and prosper. I look forward to continued partnership
“The Integrated Audio Video team were responsive and efficient in the work they did for us. During construction stage of Graffiti Frozen Yogurt, I was eager for Integrated Audio Video to begin installation, but they were conscientious and held Graffiti’s best interest in mind to have an environment free of accidents, and the project turned out great!
~Ken Lukes, Graffiti Frozen Yogurt
View photos of the project: Graffiti Frozen Yogurt
“What a wonderful job the Integrated Audio Video crew did with our installation. Both Garrett and Danny were very professional and capable. They did an excellent and efficient job of removing an old monitor and replacing it with a new one, and they stayed when we had problems with the new monitor until it was corrected. These problems had nothing to do with the new monitor or their installation, but they assisted anyway. This is the definition of good customer service. They even suggested an alternative manufacturer for the faulty part.”
~ Vivian Cruz-O’Doherty, Government Television Manager, Office of Public Affairs, City of Durham
“The best part of my experience with Integrated Audio Video was the great service. They also are really friendly on a personal level, and they can fix and upgrade what you already have. They mad a Chevy into a Cadillac. Honestly, it’s the service they provide that makes all the difference.”
~ Glenn Gordan, Tomato Jake’s
View photos of the project: Tomato Jake’s
“I used Integrated Audio Video to upgrade and improve the operations of my whole house audio system and to improve the sound of my surround sound capabilities for my home theater. The owner, Brian, came to my house personally and worked until the job was perfected. Tom called and came back several times to insure the work was what we wanted, that there were no problems, and that my wife and I were completely satisfied. All I can say is that these guys really know what they are doing, unlike other audio service providers that I had used in the past that could never fix the issues I was having. Brian and his crew checked and double-checked to make sure the equipment and sound were what we wanted. I now only use one audio service provider, and it’s Integrated Audio Video. As a Senior Official in both the Federal and State government, I know reliability and service is what is expected, and the performance provided by Integrated Audio Video far exceeded my expectations. You will not be let down if you contract with them as your audio/video service provider.”
~ Jerry Fralick, Former Chief Information Officer (CIO) State of North Carolina and Office of Justice Programs, US Department of Justice
“Since 2005, Integrated Audio Video has setup all the audio video needs in our office, including our meeting facility audio video system, overhead projectors in our conference room, sound systems in our labs, overhead televisions, satellite radio, CAD cabling to our phones and computers and more. This has given us the ability to communicate to our team and host meetings with a professional setup, which makes a big difference in how we communicate with our team and patients. Integrated also have setup a home theatre, sound system, surveillance cameras, dvr, automated lighting and landscape lighting for us in our homes. The Integrated AV team is professional and they do exceptional work. We can trust them for the best advice because they stay current with trends in their industry, and they always support their work. It is clear they take pride in their work from their exceptional attention to detail… they truly are a step above others!”
~ Conrad Rensburg, Absolute Dental Services
“I’ve worked with Integrated Audio Video for nine years on over ten different projects. They have done installations in all my businesses and my home, including audio video equipment, computers, projection systems and cameras in a teaching center, and an automated theatre in my home. The team is professional, knowledgeable, innovative, and best of all… PASSIONATE! They eat and breathe what they do, and they are always just a phone call away. They built an amazing wood system in my home that makes my screens look like they are part of the artwork, and they put digital remotes on the walls. The attention to detail in the handmade surfboard that houses the touch panel on the wall by my pool is amazing, as well!”
~ K. Kevin Neshat, DDS,MD
“Integrated Audio Video provided us with a new home theatre system including a new television, receiver, blue ray player, voltage regulator and stand. They also programmed our universal remote control flawlessly. The team was courteous, responsive and a delight to deal with. The install was flawless, and I am totally satisfied!”
~ Dr. Behar
“From the surgical room cameras and surveillance system in our office, to our automated home lighting system and Apple TV with surround sound, the work Integrated Audio Video did for us was pretty awesome! We didn’t even realize they had been in our offices or our home. They are professional, reliable and impeccable, and they offer fantastic support. They understand the big picture and what is needed to support a small business, and they always go the extra mile.”
~ Uday N. Reebye, MD, DMD, Triangle Implant Center
View photos of the project: Triangle Implant Center